Cancellation Policy

We employ an industry standard cancellation policy. Please read the following carefully and  email or call the office with any questions before booking.

  • All deposits are non-refundable except for weather-related cancellations made by FMG. (Your guide will decide if inclement weather at the climbing location necessitates cancellation). In the event of a weather cancellation, we will either reschedule your trip or give you a full refund; the choice is up to you.
  • Full payment for all bookings is due 30 days prior to the booking date. You will be charged in full if you cancel or reschedule your booking within this time period.
  • All gift certificates and credits expire one year from the date issued.

Trip Insurance

We highly advise you to purchase trip insurance to cover the cost of your trip if you have to cancel or reschedule your booking for ANY reason, including illness, injury, or other circumstance that prevents you from attending. Trip insurance is available online through a variety of independent providers. If you forgo trip insurance and cancel or reschedule for any reason within 30 days of your trip start date, you will be responsible for the full cost of your booking.


We take Visa and Mastercard, cash, and checks. We will charge your outstanding balance to the credit card you placed the original order on unless otherwise instructed. You may also pay the balance by sending a check to Fox Mountain Guides, PO Box 1445, Pisgah Forest, NC 28768. Please include a note saying whom the payment is for, what type of guiding or course and dates of booking. Please make checks payable to “Fox Mountain Guides, LLC.” There is a $36 service charge for all returned checks.


Courses and guiding are offered throughout the year;  yes, we guide 12 months of the year as the weather can be 70° in January down here in the South! If you don’t see a course date that fits your schedule, give us a call. Early booking is essential as some courses are fully booked up to 2 months in advance (especially guiding days in April  through November). Last minute bookings are sometimes available so please call or email the office to find out availability.

Privacy Policy

Fox Mountain Guides, LLC will not sell, rent or trade your personal information collected on this site except as outlined in this privacy policy. Names, phone numbers, e-mail, mailing addresses, and other personal information are collected only as part of explicit registration processes such as requesting additional information or registering for one of our events. This information allows us to contact you if we need additional information. We will not make your personal information available to anyone without your express consent unless Fox Mountain Guides, LLC has a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of Fox Mountain Guides, LLC; or (3) enforce the agreements with you.

Food and Lodging

Food and lodging are not included in any trips.

Emergency Information

Please be aware that advanced medical care is normally over an hour away from the climbing and course sites, cell phones mostly do not work in the areas that the courses are run. All medical concerns, old injuries, and medications should be discussed with the Guide prior to the course or day of guiding.


Please see our booking page for rates:

Please Note

CLIMBING IS INHERENTLY DANGEROUS! It is impossible to eliminate all risks associated with climbing. Our goal is to minimize your risk, but ultimately you must assume full responsibility for your participation by signing an assumption of risk form.